TERMS AND CONDITIONS

Effective Date: 2 July 2025

These Terms and Conditions (“Terms”) govern the use of the website https://puntogenerale.com (“Site”) and the purchase of products offered on it. By accessing or using our Site, you accept and agree to these Terms in full.

Scope

These Terms apply to all visitors, users, and customers. Use of the Site implies full acceptance of these Terms, our Privacy Policy, and our Cookie Policy.

We reserve the right to modify these Terms at any time without prior notice. Continued use of the Site after changes have been posted means you accept the updated Terms.

Company Information

This website is operated by:
puntogenerale.com
Email: info@puntogenerale.com

Use of the Website

You agree to use the Site only for lawful purposes. You must not:

  • Engage in fraudulent, illegal, or abusive behavior

  • Interfere with or damage the Site’s functionality

  • Attempt unauthorized access to other users’ data

  • Transmit viruses or other harmful code

We reserve the right to restrict or terminate access for users who violate these Terms.

Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate, complete information

  • Keep your login details confidential

  • Notify us immediately of any unauthorized access

We may suspend or delete accounts in case of misuse, false information, or violations.

Product Information

We strive for accuracy in product descriptions and prices but cannot guarantee the complete absence of errors. All products are subject to availability and may be changed or discontinued at any time without notice.

Pricing and Payment

All prices are shown in euros (EUR) and include VAT unless otherwise stated. Shipping costs are calculated at checkout.
Accepted payment methods may include credit/debit cards, PayPal, or others specified at checkout.

Orders are confirmed by email once payment is accepted. If a pricing error is found, we may cancel the order and issue a full refund.

Shipping and Delivery

Estimated delivery times are provided at checkout and may vary. You are responsible for providing an accurate delivery address. We are not liable for delays due to factors beyond our control (e.g., strikes, customs delays).

Right of Withdrawal

If you are an EU consumer, you have the right to withdraw from your purchase within 14 days of delivery without giving any reason. For instructions, please see our Withdrawal Policy.

Warranty

Products are covered by a legal warranty of 2 years under EU law. If you believe a product is defective, contact us with proof (photos or videos) for assessment. We may offer a replacement, repair, or refund where appropriate.

Intellectual Property

All content on the Site is the exclusive property of puntogenerale.com or its licensors. Unauthorized use, reproduction, or distribution is prohibited. Content is for your personal, non-commercial use only.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

  • Indirect or consequential damages

  • Loss of data, revenue, or business

  • Improper or unauthorized use of the Site or products

Nothing excludes liability for fraud, gross negligence, or non-excludable consumer rights.

Governing Law

These Terms are governed by Italian law. Any disputes will be subject to the exclusive jurisdiction of the courts of Italy.

Contact

For any questions about these Terms, please contact:
puntogenerale.com
Email: info@puntogenerale.com