Effective Date: 2 July 2025
This Privacy Policy explains how puntogenerale.com (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website, make a purchase, or interact with our services.
We are fully committed to safeguarding your privacy and handling your data in accordance with the General Data Protection Regulation (EU Regulation 2016/679 – “GDPR”) and applicable local data protection laws.
The Data Controller for your personal information is:
puntogenerale.com
Email: info@puntogenerale.com
Depending on how you interact with our site and services, we may collect the following types of personal data:
Identification Data: name, surname, title
Contact Details: email address, phone number, billing and shipping addresses
Account Information: username, password, order history
Purchase Details: items purchased, payment method, transaction status
Technical Data: IP address, browser type, device information, website usage, and cookies
Preferences: language, marketing preferences, and communication settings
We do not collect special categories of personal data (e.g., health or political opinions) unless strictly necessary and legally justified.
We collect and process your personal data for the following purposes:
1. Order Fulfillment and Contractual Obligations
To process orders, manage payments, deliver products, and provide invoices.
Legal basis: Performance of a contract (GDPR Art. 6(1)(b))
2. Customer Support and Communication
To respond to your questions, complaints, or requests for assistance.
Legal basis: Contractual necessity / Legitimate interest
3. Marketing and Promotions
To send newsletters, offers, or promotions, only with your explicit consent.
Legal basis: Consent (GDPR Art. 6(1)(a))
4. Website Analytics and Improvements
To monitor site performance and enhance user experience.
Legal basis: Legitimate interest (anonymous data) / Consent (cookie tracking)
5. Legal and Regulatory Compliance
To comply with applicable laws, tax obligations, and fraud prevention measures.
Legal basis: Legal obligation (GDPR Art. 6(1)(c))
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These include:
HTTPS secure encryption
Access controls and authentication measures
Regular system monitoring and backups
While we do our best to protect your data, please be aware that no system is completely secure. We encourage you to protect your login details and notify us immediately if you suspect unauthorized use.
Our website uses cookies and similar technologies to enable core functionality, improve your browsing experience, and collect anonymous analytics.
You can manage or withdraw your cookie preferences at any time via your browser settings or our cookie consent banner. For full details, please refer to our [Cookie Policy].
We may share your personal data with:
Authorized staff and trusted service providers (e.g., payment processors, delivery couriers, IT support)
Public authorities or regulators when required by law
All third parties processing data on our behalf are contractually obliged to comply with data protection obligations.
If we transfer your data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place (e.g., Standard Contractual Clauses) to maintain a similar level of protection as required by the GDPR.
We will keep your personal data only as long as necessary for the purposes stated above, or as required by law (e.g., tax and accounting obligations).
You have the following rights regarding your personal data:
Access: to know whether we process your data and obtain a copy
Rectification: to correct inaccurate or incomplete data
Erasure: to request deletion when data is no longer needed
Restriction: to limit processing under certain circumstances
Objection: to object to processing based on legitimate interests
Portability: to receive your data in a structured format
Withdraw Consent: at any time where processing is based on your consent
To exercise your rights, please contact us at info@puntogenerale.com. We will respond within the legally required timeframe.
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we discover we have collected such data, we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The latest version will always be published on this page with the updated effective date.
If you have any questions, requests, or concerns regarding this Privacy Policy or how we process your data, please contact:
puntogenerale.com
Email: info@puntogenerale.com